Thanks again for running such a great company!
I’ve used Stahl Electric ever since I first moved to Philadelphia almost 20 years ago and they were recommended by Arch Street Lighting. I’ve had them in my current house at least a half-dozen times of new outlets and light fixtures, as well as little things like fixing my doorbell and broken switches. Last time Stahl was there to install some new ceiling fixtures they informed me that I had knob and tube siring that really should be replaced (something I’d always suspected due to the age of the house but didn’t really want to know about), I decided I’d better just get it done instead of brooding about it.
Stahl gave me an estimate, they went over the whole house with me, explaining what would have to be done, counting all the fixtures, outlets and switches so he could give me an accurate estimate (which ended up being exactly the price I paid, no unpleasant surprises at the end). They were so busy that the rewiring had to be scheduled a couple of months later, but when the time came for the work they were able to put extra crews on the job and instead of the predicted week and a half it only took four days!
The guys who did the work were absolutely fantastic; they carefully covered everything with plastic (furniture, the cloets in my walk-in closet; I mean EVERYTHING) and dropcloths on the floors. They made only very small holes in the walls, and not nearly as many as I expected, and moved my furniture back into place so perfectly that I could hardly tell they’d been there.
They were very good about explaining everything they were doing and letting me know when I had choices about things like the locations of switches and outlets. All the guys were friendly and courteous–as Stahl’s electricians have always been–obviously mindful of the fact that they were invading my home and disrupting my life, and trying not to make it any more unpleasant than necessary.
I have to mention the office as well; they are always so helpful and friendly and efficient when I call that I couldn’t ask for a better customer service experience.
I had been really dreading having to have the work done, but in the end it was not a bad experience at all and was over with so quickly that I was absolutely thrilled. I will continue to use Stahl for all my electrical needs. Thanks again for running such a great company!
Ellen, Philadelphia